Customer Experience Management Market Share by Manufacturers, Types and Current Scenario 2018-2025
San Francisco, 30 November 2018 - According to a report by Grand View Research, Inc., global customer experience management (CEM) market is anticipated to value USD 32.49 billion by 2025. Growing requirement for personalized experience by consumers in various sectors is anticipated to propel demand for customer experience management. It is expected to evolve set of technologies and practices to make continuous transformation within organizations to meet consumer expectations. Growing awareness regarding importance of consumer experience among business organizations is anticipated to propel growth of market. It can strengthen consumer loyalty, brand presence, and increase business revenue. This, in turn can fuel market growth. Continual technological advancements in big data and cloud analytics to manage, design, and improve end-to-end consumer experience process can drive growth of market during the forecast period (2014 to 2025). Lack of availability of in-house resou...